Frequently Asked Questions

All General Questions

Q: When should I receive my bid?

A: Our turnover for most bids and estimates is 2-3 business days after a walk-through.

Q: How much does a new floor cost?

A: Because no floor or piece of concrete is alike, neither is the finish that is applied to it. Most interior finishes are comparable to mid-range carpet or hardwood floor. Please schedule an appointment to receive a price.

Q: I have cracks in my concrete. What can be done?

A: Please see "Concrete Overlays," "High Performance Epoxies," and "Reactive Acid Stains"

Q: I have an old epoxy floor that is coming up. How do I fix it?

A: In most circumstances, you don't. Epoxy that is coming off the floor is usually due to moisture failure or product failure. If it is due to moisture failure, chemical flooring is probably not for you. If it is coming off due to product failure, the system may still need to be removed before a new coating can be applied.

Concrete Overlays

Q: What do I do with my cracks?

A: Although most overlays fill in and cover most concrete imperfections, it is highly advised that relief-cuts are allowed to remain or be honored. By nature, foundations move. Relief-cuts allow concrete to expand and contract with nice aesthetic and structural performance.

Q: What colors are available?

A: Colors are specifically chosen to enhance architectural surroundings with endless colors and combinations.

High Performance Epoxies

Q: What colors are available?

A: Epoxy systems come in over 250 preset and premixed colors. Custom colors are available at additional prices.

Q: Do Epoxies have a strong smell?

A: Yes! Strong fumes are to be expected. A great deal of our project planning involves anticipating these fumes. Poorly ventilated spaces may require special arrangements for installation. Most Epoxies have a period of 4-6 hours of heavy solvent release. Sickness and nausea may be a result of overexposure. Proper ventilation should continue 12-24 hours after a coating has been applied. If any mild smell remains after that time, contact a representative immediately.

Q: What do I do about the cracks in my concrete?

A: Cracks in concrete are there for a reason. Even if they are patched, the foundation will continue to move and separate at those relief points or cracks. We typically advise against any type of crack repair due to its high installation cost and high failure rate. However, pits, cracks, joints, mild elevation differences, and relief cuts can all be brought level to create a perfectly seamless Epoxy floor.

Q: How slippery are the Epoxy Flat Systems?

A: Slick! Be careful and cautious when exposing Epoxy flat systems to standing water, fats, oils, and grease. If these are food or beverage-related areas, Textured or Anti-Slip Epoxy Flooring may be more suitable for your needs. Otherwise, welcome mats or area rugs can be placed in high-traffic areas or where transitions from wet to dry floors occur.

Reactive Acid Stains

Q: Does the color fade?

A: Acid Staining actually penetrates the concrete surface, creating strong resonance, but it may still wear under heavy foot traffic and weather. Protective coatings penetrate and seal the surface to stop colors from fading away. Regular maintenance prolongs life and beauty of your floor.

Q: What colors are available?

A: Acid staining is a chemical reaction between the lime in concrete and the metallic salts in the acid. All manufactures carry between 8-10 similar colors. Because this is a chemical reaction, there are many factors that may affect the final appearance, making color charts very deceiving. Our solution is to install "site samples" on the concrete's surface in an inconspicuous place.